These Ordering Terms & Conditions (“Ordering Terms”) apply to direct orders placed by customers with Blade Outboards, including but not limited to orders placed at tradeshows, special events, demonstrations, direct business-to-consumer sales, and direct business-to-business sales. Blade Outboards from time to time may accept direct to consumer orders in the event they are unrepresented in their region, or due to factors such as inventory, logistics, or as the company deems required.
IMPORTANT:
Any order confirmation, invoice, or sales order issued by Blade Outboards and sent to the customer by email shall supersede and prevail over these Ordering Terms in the event of any conflict. Other Blade Outboards transactions may be governed by separate or additional terms stated on the applicable order confirmation.
1.1 These Ordering Terms govern the sale of products by Blade Marine Technologies Limited, trading as Blade Outboards, and its affiliates (“Blade”, “Seller”, “we”, “us”) to the purchaser (“Customer”, “Buyer”, “you”).
1.2 These Ordering Terms are intended primarily for direct customer orders, including consumer purchases. Where an order confirmation, invoice, or written agreement is issued, that document shall govern the transaction.
1.3 By placing an order and/or paying via credit card portal, the Customer confirms they have read, understood, and accepted these Ordering Terms.
1.4 Blade may occasionally accept direct-to-customer orders at retail pricing. These orders may be fulfilled directly or transferred to a local dealer before delivery. The Buyer acknowledges that such transfers may occur at Blade’s discretion.
2.1 Submission of an order does not constitute acceptance. An order is accepted only when Blade issues a written order confirmation or invoice.
2.2 Blade reserves the right to refuse, revise, or cancel any order prior to acceptance, including for pricing errors, stock availability, suspected fraud, or regulatory compliance at any time.
3.1 Prices are exclusive of taxes, duties, and fees unless explicitly stated otherwise.
3.2 Payment terms are stated on the order confirmation or invoice. Payment must be received in cleared funds.
3.3 Blade is not responsible for bank fees, currency exchange fluctuations, or intermediary charges. Blade may at its descretion waive credit card fees of orders.
3.4 Chargeback Protection: By placing an order, the Buyer agrees not to initiate any chargeback, reversal, or payment dispute for any reason unless Blade fails to deliver the product within 120 days of the estimated ship date. Any attempt to charge back outside these conditions may result in legal and collection action to recover fees, damages, and associated costs.
3.5 Late payments may incur interest at the maximum rate permitted by law.
4.1 Delivery terms (including Incoterms, if applicable) will be stated on the order confirmation.
4.2 Title and risk of loss transfer in accordance with the stated delivery term.
4.3 Estimated ship dates are non-binding and provided in good faith.
4.4 Blade is not liable for delays caused by logistics providers, customs authorities, certification timelines, supply-chain disruptions, or force majeure events.
5.1 Consumers (individuals purchasing for personal use) may cancel an order within 14 calendar days after delivery, provided the product is unused, uninstalled, and returned in original condition and packaging.
5.2 Cancellation Charges: Orders cancelled before delivery may incur damages, fees, or penalties, including restocking fees of up to 20% of the product value or higher where costs have been incurred by Blade.
5.3 Certain products (including custom, configured, or used items) may be excluded from cancellation rights as permitted by law.
5.4 Refunds will be processed after inspection and approval and returned to the original payment method. Refunds, in their normal course, may take up to 90 days of administrative and banking time, thank you for your patience.
6.1 Orders may be cancelled within 72 hours of acceptance unless otherwise stated.
6.2 After this period, cancellation may be subject to a reasonable cancellation fee, reflecting costs already incurred, up to a maximum of 20% of the product price, unless delivery is delayed more than 120 days from the original estimated ship date.
7.1 Products must be inspected promptly upon delivery.
7.2 Any damage or shortage must be reported in writing within 5 calendar days of delivery.
7.3 Returns require prior written authorization and may be subject to restocking fees and return shipping costs.
8.1 Products must be installed, operated, and maintained in accordance with Blade’s documentation and applicable safety standards.
8.2 Blade is not responsible for damage, injury, or loss resulting from misuse, improper installation, unauthorized modification, or operation outside intended use.
9.1 Products are covered by Blade’s limited warranty, as published separately on our website or provided with the product.
9.2 Except as expressly stated, all other warranties are excluded to the maximum extent permitted by law.
10.1 Nothing in these Ordering Terms limits liability that cannot be excluded by law, including for death or personal injury caused by negligence.
10.2 Subject to the above, Blade’s total liability shall not exceed the amount paid for the relevant product.
10.3 Blade is not liable for indirect, incidental, or consequential losses, including loss of profits or business interruption.
Blade shall not be liable for failure or delay caused by events beyond its reasonable control, including natural disasters, war, government action, labor disputes, or supply-chain disruption.
All intellectual property rights in Blade products, branding, software, and documentation remain the exclusive property of Blade. No rights are granted beyond normal product use.
Pricing, technical information, and non-public commercial information are confidential and may not be disclosed without written consent.
Unless expressly stated, Blade does not guarantee compliance with any specific third-party, class society, or jurisdictional certification. The Customer is responsible for ensuring suitability for their intended use and location.
15.1 These Ordering Terms are governed by the laws of Hong Kong SAR, without regard to conflict-of-law principles.
15.2 Any dispute shall be finally resolved by binding arbitration in Hong Kong under HKIAC rules, conducted in English.
Customers may not assign rights or obligations without Blade’s written consent. Blade may assign these terms to affiliates or successors.
If any provision is held unenforceable, the remainder shall remain in full force and effect.
If there is any inconsistency between:
the order confirmation or invoice shall prevail for that order.
Blade may update these Ordering Terms from time to time. The version in effect at the time of order acceptance applies.
20.1 Limited-Time Offer: At Boot Düsseldorf 2026 (Jan 17–25, 2026), Blade Outboards may offer a promotional discount of €200 (or equivalent in local currency) per qualifying product, while supplies last, for direct personal-use orders only.
20.2 Free Extended Warranty: Eligible orders for personal use will receive a free 2-year extended warranty in addition to the standard warranty.
20.3 Eligibility Limits:
20.4 Availability: The discount and warranty promotion are subject to stock and availability. Blade reserves the right to end the promotion at any time without prior notice.
20.5 Non-Transferable: This promotion applies only to personal-use purchases. Business or resale orders are not eligible unless otherwise approved by the sales manager.
20.6 Supersession: Any order confirmation or invoice issued by Blade Outboards at the show will govern the transaction and supersede these promotion terms.
