Product Recall Policy
Effective Date: March 2 2026
Updated Date: March 2 2026
1. Purpose
Blade Outboards, Blade Marine Technologies Limited registered in Hong Kong (the “Company”) is committed to product safety and regulatory compliance in all markets in which its products are sold or distributed.
This Product Recall Policy sets out the procedures and responsibilities applicable in the event that the Company determines, in its sole discretion or pursuant to applicable law, that a product recall, safety advisory, corrective action, modification program, firmware update, or other remedial action is necessary.
This Policy applies to all customers, distributors, resellers, dealers, installers, and other commercial partners.
2. Authority to Initiate Recall
The Company reserves the sole and absolute right to determine whether a recall, safety advisory, firmware update, repair campaign, product modification, or other corrective action is required.
A recall may be voluntary or mandated by a regulatory authority in any jurisdiction.
Initiation of a recall does not constitute an admission of defect, fault, negligence, or liability.
The Company will initiate appropriate corrective action without undue delay once a safety risk requiring such action is confirmed.
3. Regulatory Compliance
The Company will comply with all applicable mandatory reporting and regulatory notification obligations in relevant jurisdictions.
The Company may cooperate with regulatory authorities and may disclose information as required by law.
Recall notices may be made publicly accessible where required by applicable law.
4. Website Publication and Record Retention
In the event of a recall or safety advisory, the Company shall publish a recall bulletin on its official website at bladeoutboards.com. A notice or link to active recall information shall be made accessible from the website footer or another prominent location determined by the Company.
The Company shall retain recall notices and related public bulletins on its website, or otherwise maintain accessible recall records, for a minimum period of ten (10) years from the date of publication, or such longer period as may be required by applicable law.
5. Notification
Where a recall or safety advisory is initiated, the Company may provide notice by one or more of the following methods:
• Direct written communication (including email)
• Publication on the Company’s website
• Notification through authorized distributors or dealers
• Public announcement
• Any other commercially reasonable means
Affected parties are responsible for maintaining accurate contact information with the Company or its authorized distributors.
6. Customer Obligations
Upon receiving notice of a recall or safety advisory, customers must:
• Immediately cease use of the affected product if instructed
• Follow all safety, return, repair, or update instructions provided
• Cooperate in inspection, repair, replacement, return, or firmware modification procedures
• Refrain from reselling, transferring, or distributing affected products
Failure to comply with recall instructions may void warranty rights and may relieve the Company of further obligations to the extent permitted by law.
7. Distributor and Reseller Obligations
All distributors, dealers, resellers, and commercial partners must:
• Immediately cease sale and distribution of affected products
• Notify downstream customers without delay
• Provide relevant sales and traceability records upon reasonable request
• Cooperate fully with recall logistics and corrective measures
• Comply strictly with all instructions issued by the Company
Failure to comply may constitute a material breach of applicable agreements.
8. Remedies
Subject to applicable law, the Company shall determine the appropriate corrective action, including but not limited to:
• Repair of the product
• Replacement of the product or affected component
• Firmware or software update
• Refund or credit
• Other remedial measures deemed appropriate
Where required by applicable law, recall remedies will be provided at no charge to affected customers.
Except as required by law, the remedies provided under a recall constitute the exclusive remedy in relation to the recall event.
9. Allocation of Responsibility
This Policy applies only to products used in accordance with applicable instructions and not subjected to misuse, unauthorized modification, improper installation, abnormal operating conditions, or use of unapproved third-party components.
The Company reserves the right to allocate responsibility for recall-related costs where a recall is caused by misuse, unauthorized modification, improper installation, or third-party components not supplied or approved by the Company.
10. Warranty Alignment and Limitation of Liability
This Product Recall Policy operates in conjunction with, and shall be interpreted consistently with, the Company’s Warranty Policy and Terms and Conditions. Except where otherwise required by applicable law, recall remedies are subject to the same limitations, exclusions, and conditions set forth in the Company’s Warranty Policy.
To the maximum extent permitted by applicable law, the Company’s total aggregate liability arising out of or relating to any recall event, corrective action, or safety advisory shall not exceed the original purchase price paid for the affected unit.
Under no circumstances shall the Company be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to a recall event.
11. Consumer Rights
Nothing in this Policy excludes, restricts, or modifies any rights or remedies that cannot lawfully be excluded under applicable consumer protection laws.
12. Governing Law
This Policy shall be governed by and construed in accordance with the laws of Hong Kong.
13. Assignment
The Company may assign or transfer its rights and obligations under this Policy without restriction.
14. Survival
Any provisions which by their nature should survive completion of a recall shall remain in effect.
15. Entire Policy
This Policy forms part of the Company’s broader contractual framework, including its Terms and Conditions and Warranty Policy, and shall be interpreted consistently with them.
